FAQ

How do I know the Two Silver Moons web sites is trustworthy?

Two Silver Moons has been selling online since 2007. I have over 5000 sales in my TwoSilverMoons Etsy shop. Please take a look a the over 1400 positive 5-star reviews I have received. 

 

When will my order ship?

Ready made items will ship within 1-3 days. 

Made to order and personalized pieces currently take 1-2 weeks. 

 

Shipping questions?

Please see my shipping information here

Will I be charged sales tax?

If your shipping address is in Washington State you will be charged the Washington State sales tax. 

 

What payment methods do you accept?
  • Paypal
  • Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
  • Shop Pay - Pay in full or in 4 interest-free installments

What is your returns policy

 

Click here to see my Returns policy.

What are your warranties?
Every item is created by my hands and I do stand behind my workmanship. I do guarantee my work for up to one year after the purchase date. Damage that is caused by wear and tear, or by misuse is not covered.  
How do I determine my ring size?

Visit my Ring Sizing page to read all about ring sizing