Returns Policy

I want you to be happy with your purchase so please contact me if you are having any questions, or if there are any issues with order. I will always do my best to find a good solution.
To cancel an order
You can request an order cancellation within 12 hours of placing the order. I am working fast to get your order done as soon as possible, so after 12 hours, I might have already started on it. 


To return an item

  1. Please contact me within 14 days after receiving your item.
  2. Items must be returned within 30 days and in the original packaging. Your return packages has to be mailed with a tracking number to ensure it arrives safely.
  3. I will refund your money (minus shipping costs) after I receive the item(s) in unused and original condition. 

    The following items can't be returned or exchanged

    • Custom made items, items made to size,  or personalized orders
    • Items on sale
    • For sanitary reasons: gem set earrings with non-removable posts or ear-wires
    Questions about your order?
    Please contact me if you have any questions about your order.